Citrix Receiver Black Screen .Exe Properties Compatibility

The logs needed are listed here: From the screenshot, it looks like the session is working, other than having some undefined icons on the desktop, is that correct Do you see any error on the Mac from Safari.

In case if you want the users to use websockets instead of citrix Native client the storefront URL can be configured as a Custom Bookmark with proper ACLs.

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A session can reconnect using auto-client reconnect and session reliability regardless of the connection path.

You can change the default value in the TransportReconnectMaxRetrySeconds ICA file setting.

Configure for anywhere access from your desktop or web access with Safari, Chrome or Firefox.

Press question mark to learn the rest of the keyboard shortcuts Log in sign up User account menu 5 Citrix Receiver Black Screen Display Settings.

When initially setting this up, every time theyd launch an app with the Citrix Receiver, the app would be cut off at the end by a black bar.

We figured out a workaround by changing the Display Scale on the TV from 125 to 100, and that resolved it immediately.

Now theyve added 2 more monitors (1 ultrawide, 1 24 inch) and theyre reporting the issue again, claiming they have the display scaling set to 100 on all (I havent had a chance to look at it yet).

The Imgur link shows the problem (Ignore the white boxes, just note the black bar on the right-hand side) I am going to look at this tomorrow, but any suggestions Im thinking Im going to try using an updated version of Citrix ReceiverWorkspace, and mess with display settings.

Not sure if I need to change settings with the GPU tool (Im assuming its an NVIDIA QUADRO card).

Upvoted This thread is archived New comments cannot be posted and votes cannot be cast Sort by best level 1 2 points 1 year ago We encountered this before, try this.

Citrix Receiver Black Screen .Exe Properties Compatibility

Close apps and change C:Program Files (x86)CitrixICA Clientwfica32.exe Properties Compatibility tab, choose Disable Display Scaling On High DPI Settings on the endpoint.

Continue this thread level 2 Original Poster 1 point 1 year ago Thanks for the reply Ill respond tomorrow with results.

I know you dont want to make changes on the server, but you might need to do in order to fix this.

In Citrix Workspace advanced configuration (right-clicking tray icon), on a per-machine basis, there should be DPI settings you can play around with (set it to Yes).

After speaking and working with Citrix Escalation on this for weeks - it was undetermined when or if there will be a fix implemented for LTSR.

We had no choice but to have our customer keep the VDA out of LTSR for now.

In addition to that, if there are multiple GPUs (related to the same cause), turn off hardware acceleration for Citrix ReceiverWorkspace on the local client machine: Also, another possible fix which isnt ideal, is to have every monitor (including the TV), have the same resolutions.

Preferably nothing higher than 1920x1080.but that sort of defeats the purpose.

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Citrix Receiver For Mac Black Screen